PRIVACY STATEMENT
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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected].
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (shopify.com/legal/terms) or Privacy Statement (shopify.com/legal/privacy).
SECTION 5 – THIRD-PARTY SERVICES
Automated data collection and processing by your browser
5.1
As with every website, our server automatically collects the following information and temporarily saves it in server log files, which are transmitted by your browser – unless you have deactivated such function:
- the IP address of the computer transmitting the request
- the client’s file request
- the http response code
- the volume of data transmitted
- the website from which you access our website (referrer URL)
- the date and time of the server request
- the type, version and language of your browser
- the operating system on the computer transmitting the request
Our server log files are not evaluated based on personal use. At no time can the provider allocate this data to specific persons. This data is not combined with other data sources. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
5.2
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
5.3
We use Google Analytics to analyze and regularly enhance the use of our website. The statistics derived through this allow us to improve our offerings and make them more interesting for you, the user. If we ask for your consent, the legal basis for processing is Art. 6 Para. 1 lit. a) GDPR. Otherwise, the legal basis for the use of Google Analytics is Art. 6 Para. 1 s. 1 lit. f) GDPR.
Information regarding the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland; terms of use, overview of data protection, as well as the privacy policy.
You may refuse the use of cookies by selecting the appropriate settings on your browser software; however, please note that in this case you may not be able to use the full functionality of this website. In addition, you can object to Google’s collection of data generated by cookies relating to your use of the website (including your IP address) as well as to its dissemination of the data. To do this, download and install the browser plug-in available under the following link https://tools.google.com/dlpage/gaoptout
5.4
Vimeo: This website uses plugins from the Vimeo video portal from Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA (hereinafter “Vimeo”).
We use Vimeo in the “do-not-track mode”. According to Vimeo, this mode prevents the player from following all data of the playback session. According to Vimeo, this has the same effect as activating a do-not-track header in the browser: https://vimeo.zendesk.com/hc/en-us/articles/360001494447-Using-Player-Parameters.
Vimeo is used in the interest of an appealing presentation of our website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f) GDPR.
Information regarding the third-party provider: Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA; privacy policy https://vimeo.com/privacy
5.5
Instagram:
Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland; privacy policy; https://de-de.facebook.com/help/instagram/519522125107875
5.6
Facebook:
Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland; privacy policy; https://www.facebook.com/privacy/explanation
5.7
MailChimp:
For the purpose of sending you emails and our newsletter, we use the newsletter distribution platform MailChimp offered by Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA (“MailChimp”). To this end, the personal data concerning you are transmitted to MailChimp servers in the USA and will be stored there. MailChimp has been certified under the Privacy Shield Framework, meaning that an adequate level of data protection is in place in accordance with the corresponding Implementing Decision of the European Commission.
MailChimp offers comprehensive opportunities to analyze how newsletters are opened and used. In order to evaluate user behavior, the emails sent out include so-called web beacons, respectively tracking pixels, which are one-pixel image files that are stored on our Website. In order to perform analyses, we and/or MailChimp will merge the data collected from you and the web beacons with your email address and an individual ID. The links sent in the newsletter also include this ID. We will use the data obtained in this way to create a user profile to allow us to customize the newsletter to your personal interests. In the process, we will capture the time at which you read our newsletters, on which links you click in the newsletters, and will deduce your personal interests from this conduct. We will merge these data with the actions you have taken on our Website. MailChimp can by its own admission also use this data to enhance or improve its own services, e.g. to technically enhance the dispatch procedure and display of the newsletter or for commercial purposes to be able to determine which countries the recipients are from. However, MailChimp will not use the data of our newsletter recipients to contact them itself or forward it to third parties.
For further information on MailChimp's privacy policy and the steps the company has taken to comply with the GDPR here: https://kb.mailchimp.com/accounts/management/about-the-general-data-protection-regulation.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
_gcl_au (analytics.google.com), cookie used by Google Analytics to understand user interaction with the website. Link to the privacy policy:https://policies.google.com/privacy?hl=en-US
_ga (analytics.google.com), cookie installed by Google Analytics, to calculate visitors, Sessions, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. Link to the privacy policy: https://policies.google.com/privacy?hl=en-US
_gid (analytics.google.com), cookie installed by Google Analytics. Used to store information on how visitors use a website and helps in creating an analytics report of how the website is doing. Data collected including the number of visitors, the source where they have come from and the pages visited in an anonymous form. Link to the privacy policy: https://policies.google.com/privacy?hl=en-US
Cookie: fr (facebook.com),cookie is set by Facebook to deliver advertisements when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. Link to the privacy policy: https://www.facebook.com/policy.php
Cookie: fr (facebook.com),cookie is set by Facebook to show relevant advertisements to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin. Link to the privacy policy: https://www.facebook.com/policy.php
Further information can be found in the above information under Sections 4 and 5 for the respective tools.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 10 – SMS-SPECIFIC PRIVACY POLICY
By joining the Ottolinger WhatsApp broadcast or texting list, you agree that Ottolinger may send you periodic WhatsApp messages containing but not limited to important information, updates, deals, specials, and personal messages. Message and data rates may apply.
If you wish to stop receiving WhatsApp messages from Ottolinger, text STOP to +49 163 257 1818 at any point. You may receive a subsequent message confirming your opt-out request. You can also text HELP, if you have any questions.
The sms / WhatsApp program is offered on an "as-is" basis and may not be available in all areas at all times. It may also cease to continue to work in the event of product, software, coverage or other charges made by your wireless carrier. By subscribing or otherwise using the service, you acknowledge and agree that Ottolinger has the right to change and / or terminate the service at any time, with or without cause and / or advance notice. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this program. Delivery of mobile messages is subject to effective transmission from your wireless service provider and/or network operator and is beyond our control. Ottolinger is not liable for delayed or undelivered mobile messages.
Ottolinger is not responsible for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or any indirect losses which happen as a side effect of the main loss or damage. Further, we are not liable for any charges you obtain through receiving messages from us.
For any questions regarding messages from Ottolinger, send us an email at [email protected].
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at [email protected].